Learning Outcomes

Introduction to Salon Management

Human Resource Management in Salons

Salon Marketing and Branding

Customer Service Excellence in Salons

Salon Financial Management

Salon Technology and Innovation

Lesson Summary

In this module, you will begin with the basics of salon operations before diving into the intricacies of human resource management in salons. You will learn about online presence and reputation management. The essentials of customer service, financial management, and the latest in salon technology, will add further value to your learning.

Course assessment

This free online service management course covers the business aspects of setting up and managing a personal care salon.

Salon services represent a rapidly growing industry and this course goes through the basics of managing such establishments. We provide an overview of the salon industry and its operational elements. The course explores the vital aspects of managing human resources, marketing, customers, finances and technology upgrades in easy-to-understand language. This course suits anyone looking to run or work in a personal care salon or set up their own.

Udemy Earns More, Pays Instructors Less: Class Central Exclusive

8 Best Crochet Courses for 2025: Practical, Enriching, Creative

Udemy Faces Instructor Backlash Over Widespread Course Rating Glitch

Duolingo’s Reddit Community Revolts: ‘No Más’ to Unpaid Support

Coursera Q1 2022: $120.4M Revenue, $38.3M in Losses, 16K Degree Students

OpenAI Academy Review: A Close Look at ChatGPT 101 for Small Businesses

40+ Free Certificates from Wolfram U: Expand Your Computational Universe

6 Best Cyber Threat Intelligence (CTI) Courses in 2025

Coursera Lays Off ~150 Staff After Udemy Merger

70+ FutureLearn Courses with Free Certificates

Four Months After Unveiling Ambitious AI Roadmap, Udemy’s Co-founder CTO is Out

A Decade of MOOCs: A Review of MOOC Stats and Trends in 2021

Harvard CS50 Guide: How to Pick the Right Course (with Free Certificate)

The Business of Online Education: A Deep Dive Into Coursera’s Financials

How GenAI Costs Sank Duolingo’s Stock 20% (A Non-AI Generated Analysis)

Stanford Medicine Offers Courses with Free Certificate & CME Credit